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 Please ensure children are supervised at all times because you are in the middle of jungle only covered with electric fence the children and animals always got space to excape the boundry.

 

The open natural water pool is not safe for children to leave unattended.

It is your responsiblitly to stay away from the electric live fence which can cause electricution

You are in the jungle belongs to its animals and no safety measures in place of the resort. It all your responsibility to take safety measures yourself and group of people you accompany

Check in from 2pm local time. Check out is by 11 am local time.

Early check in may not charge extra  but There may be occasions, Clients can check in and use all the resort facilities but need to cooperate and wait until the resort is ready.

Arrive late, please advise the hotel. Failure to notify of late arrival may result in your room being resold considering failure to arrive unless you have paid online or directly in to our account then we will keep the room even no show.

Food & Beverage

Please contact the Resort with any special dietary requirements and your responsibility to check whether there is any food you may allergic to.

Damages to the property

You will be responsible for any breakages, losses or damage caused by you or a member of your party during your stay in the accommodation. It is your responsibility to put right the damage or to make full payment to the resort before departure and to indemnify us against any losses, damages or claims made against us.

Cancellation as per www.agoda.com  terms and conditions

Amendments to your booking are possible.

Events and service

Please be aware that at certain times throughout the year, our resort may host events and parties.

Children

Children aged 16 years and under must be accompanied by a responsible adult to ensure that the children's behaviour is appropriate for other guests within the Hotel. Children’s safety is wholly the responsibility of the accompanied adult.

Insurance

It is client’s responsibility to have an insurance to cover include loss and damage to personal money and belongings, medical illness include evacuation and repatriation, cancellation and curtailment.

Liability

The Resort will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.

The resort does not accept responsibility whatsoever for damage to, or theft from, or theft of, vehicles parked on the premises. The Company does not accept liability for loss or damage to any object, equipment, furniture, stock or any other property brought onto the premises by the Guest or persons authorized by the Guest.


If you have a complaint or compliments or if you are not satisfied please submit details in writing as an email. 

 

 

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